Last updated: 11 November 2026
Where we deliver
We deliver to addresses in the United Kingdom only. Deliveries to remote areas may take 1-2 extra working days.
We cannot deliver to addresses outside the UK.
Delivery charges
- Standard UK delivery: £3.99
- Free delivery on orders of £30 or more
The delivery charge is shown at checkout before you place your order.
Dispatch and delivery times
- We dispatch orders within 1-2 working days of accepting them.
- Delivery usually takes 2-4 working days after dispatch.
These are estimates, not guarantees. Delays can happen, for example at busy times of year. If we cannot meet the time we gave you, we will tell you.
By law, we must deliver within 30 days of your order unless we agreed another date. If we do not, you may be entitled to cancel and receive a refund.
Courier
We use a tracked courier service.
Paying on delivery
At present you pay by cash on delivery. Please:
- Be available to receive the parcel and pay the courier.
- Have the exact amount ready if you can. There is no extra fee.
- Check that your phone number and address are correct, so the courier can reach you.
If you are not in
The courier may try again or leave a card with instructions. If delivery fails and the parcel returns to us, we will contact you. We may charge reasonable return and redelivery costs, or cancel the order, where the law allows.
Checking your parcel
Please check the parcel when it arrives. If it is visibly damaged, tell the courier if you can and e-mail us at info@pnhvtrading.co.uk with photos. For faulty or wrong items, see our Returns and Refunds page.
Wrong address
Give us the correct address at checkout. If you spot a mistake, contact us straight away at info@pnhvtrading.co.uk. We cannot always change an order once it has been dispatched.
Contact
Questions about delivery? E-mail info@pnhvtrading.co.uk.
